This is a non-accredited course.

Welcome to module three of this Personal Mastery Programme, Team Dynamics! This is your e-learning component of this blended model module. Please be sure to complete this prior to arriving into the scheduled contact session, so you are ready to discuss the main concepts.

By the end of this online module, you will have a deeper understanding of:-

1. How effective teams work
2. What internal customer service is; and why it is important in a high functioning team
3. How to navigate conflict in your team effectively

After completing the online component, you will come together as a group to discuss, analyse and apply what you have learned in a classroom setting.