Conflict Resolution
About Course
This is a non-accredited course.
Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
Course Content
Conflict Resolution
-
Start the course
00:00
Student Ratings & Reviews
It was informative and easy to follow
Lots of useful skills and frameworks for conflict resolution.
It has realistic explanation on solving conflict.
Very interesting to learn how to deal with people
It was fun and I simply enjoyed It.Dan
Great course
well in depth training
Interesting , Focus on People Skills as well
This was a great informative course.
simple and mind opening
Any person who works with other people or having people reporting to them, this course should be mandatory to all supervisors and managers, even engineers that are in training.
it would have been more testing if it had quizzes
Good learning tools
Excellent,
Sometimes it's better to allow a disagreement a little breathing space before addressing it, people can be emotional, and upset and tenanted to act based on their emotions.
Sometimes it's better to allow a disagreement a little breathing space before addressing it, people can be emotional, and upset and tenanted to act based on their emotions.
Informative, but sometimes struggled to associate with current work conflict situations
The framework is excellent.
